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Too many server errors

Smartcrawl URL crawler is reporteing “Too many server errors” about URLs that were redirected using Redirection plugin.

Fri, 11 Jan 2019 21:09:26
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  • Nithin Ramdas
    • Support Wizard

    Hi Bevan,

    Hope you are doing good today. :slight_smile:

    This is an odd issue. I tried to load the /shop/collections/ page, and I could notice the there are 2 301 redirections to /shop/balloons/ page.

    That seems to be the reason SmartCrawl is picking up multiple redirections in Sitemap URL Crawl. Cleared the Hummingbird cache, but could still notice the same issue.

    I then, temporarily removed the redirection added via the plugin, and then checked your website, and could still see the same issue. The page was still redirecting, even when it was removed via the Redirections plugin.

    Is there any other way you have added redirection rules other than via the Redirection plugin? If no, then it might be either one of the existing plugins causing a redirection, or a cache issue.

    Could you please double check that except Hummingbird plugin, whether there isn’t any other cache enabled in the server side, ? You’ll have to double check with your hosting provider, whether they are adding any cache rules.

    If you can confirm there isn’t any cache other than Hummingbird cache enabled, then could you please try disabling all the plugins except WPMU DEV Dashboard, WooCommerce and SmartCrawl, and then check whether you still get the same issue?

    This would give us a better idea regarding where the issue is located. Are you comfortable with us running conflict test as mentioned above in your site? Since it looked like a live site, I didn’t run such test yet.

    Please do let us know how it goes, so that we could help get you sorted asap. Have a nice day ahead. :slight_smile:

    Regards,

    Nithin