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Tryed to do a check on site, WPMU DEV says site down,

Was using WPMY DEV Site performance, and it cannot complete the test?

Says – ” The WP URL supplied i.e. my site. seems to be down. The site may be blocking our Scanner?

Also how can i attach a screen shot to support?

Hi, i just received a notice on WPDEV “that site is back up after 2.5 days being down,” what is going on, never had these problems before using WPDEV MU?

Sat, 26 May 2018 12:46:28
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  • Dimitris Kalliris
    • Support Team Lead

    Hello there Steven,

    hope you’re doing good today and thanks for reaching us! :slight_smile:

    Was using WPMY DEV Site performance, and it cannot complete the test?

    Says – ” The WP URL supplied i.e. my site. seems to be down. The site may be blocking our Scanner?

    I presumed you are talking about HummingBird’s Performance Report, so I went ahead and noticed that this had been made successfully already.

    [attachments are only viewable by logged-in members]

    I even started a new test and this completed without any issues in a very short time.

    You can now see the updated report:

    [attachments are only viewable by logged-in members]

    I guess that was a temporary glitch that you were seeing. In case I miss something here, please do correct me! :slight_smile:

    Also how can i attach a screen shot to support?

    You should be seeing a symbol like the following, when you post initial description of thread or in any other replies.

    [attachments are only viewable by logged-in members]

    Hi, i just received a notice on WPDEV “that site is back up after 2.5 days being down,” what is going on, never had these problems before using WPDEV MU?

    I can see in the HummingBird Pro -> Uptime stats here: /wp-admin/admin.php?page=wphb-uptime

    this downtime you’re referring to. I wonder, if this was a false alarm though, as if website is taking more than 30 seconds to load, then our service marks it as down. I can now see, even after using HummingBird, that it needs around 25 seconds to load completely, so I’d rather advise to follow the Performance Report recommendations in order to decrease the loading time.

    Warm regards,

    Dimitris

    PS. Please keep in mind that we’re keen on having separate threads per member and per issue, so don’t combine your queries in a single thread, but rather created separate ones. :slight_smile:

  • Steven
    • New Recruit

    Just a point – Our site has never taken 25/30 seconds to load, usually between .9 and 2.9, never 25/30, so whats really going on here?

    And why do I continue having these problems with WPMU?

    I hope these continuing problems cease real soon!

    • Dimitris Kalliris
      • Support Team Lead

      I really can’t tell why this is happening. Please follow the Performance Report recommendations in HummingBird in order to decrease the loading time.

      Also a conflict test may reveal to you the source of this slow response, or even your hosting provider may share more insights on this. :slight_smile:

      Cheers,

      Dimitris