Updating keeps previous image

I’m updating image on background element in Divi, but image is not updating correctly on page. It continues to show previous image.

  • Neel Gajjar
    • Product Manager

    Hello Lendon,
    how are you doing today?

    I’m so sorry to hear that you are having an issue with Divi images.

    After checking both the images URLs have quite similar name and path
    Old image URL: /wp-content/uploads/2018/11/Coastal-Duck-Hunting.jpg
    New Image URL: /wp-content/uploads/2018/11/Coastal-Duck-Hunting-1920×510.jpg

    So this might be causing the issue since they both are on the same folder which is /uploads/2018/11/

    So I uploaded the image again in the Media Gallery and new re-uploaded image version has this path URL : /wp-content/uploads/2019/10/Coastal-Duck-Hunting-1920×510.jpg

    Which is in a different folder so the URL is now unique.

    This is how it was looking before.
    [attachments are only viewable by logged-in members]

    and this is how the page is looking after re-uploading the image
    [attachments are only viewable by logged-in members]

    Hope this helps.

    I’m looking forward to hearing from you and resolving this issue as soon as possible.

    Kind regards,
    Neel Gajjar