When I upgraded to the latest version of jetpack it caused

HI,

When I upgraded to the latest version of jetpack it caused my site to white screen and was lookingfor a file that did not exist? Is tthis a known issue with the latest version of jetpac?

  • Adam
    • Support Gorilla

    Hello Corn,

    I hope you’re having a nice day!

    I think it’s not related to the latest Jetpack’s version but it’s a quite common issue. If you’re using a caching plugin such as W3 Total Cache, please empty all caches and deactivate it.

    If this is not a case or/and it doesn’t help, please make sure there’s a line like the one below in your WP install wp-config.php file:

    define('WP_MEMORY_LIMIT', '128M');

    If there’s no similar line at all, you may want to add it anywhere above the “/* That’s all, stop editing…” line. If there is similar line make sure that’s including at least “128M” (that’s a memory limit). If this doesn’t help, please try replacing 128M with 256M or 512M.

    Let me know if it helped!

    Cheers,

    Adam