New to the community? Start here

WPMU Dashboard not showing in Website

I just logged into the backend of my wordpress site and found I needed to update two plugins, Jetpack and CoursePress Pro. So, I went to the top of the Dashboard menu on the left to go to the WPMU Dash to update the Coursepress and the WPMU dash has disappeared. It is not in the menu, which means I can’t update Coursepress, because that is not an option from the regular plugins menu item. It shows in the regular plugins as does the WPMU Dash, but cannot be update from there.

I logged out of my site and back in, thinking maybe it would reappear, but alas NO!

Ideas, thoughts, tricks, fixes?

And no I can’t give you access, because I don’t have access to the WPMU dash.

It’s worked fine for 2 weeks, since I built it, and the only plugins installed are yours, Jetpack and Akismet.

Wed, 6 May 2015 21:05:14
More WPMU DEV Dashboard discussions
WPMU DEV Dashboard
  • Michael Bissett
    • Recruit

    Hey @jtstarke,

    I’d first want to check my wp-config.php if I were you, and see if the “WPMUDEV_LIMIT_TO_USER” define is in there at all (if another admin for the site [assuming you have one] inserted it in there, and didn’t add your user, that can lock you out).

    If it’s not already in there though… then assuming that the ID for your admin user is 1 (you can use a plugin like Reveal IDs to help determine the ID), you can insert this into your wp-config.php:

    define('WPMUDEV_LIMIT_TO_USER', '1');

    That should get you back in business here. If not, let me know, and we’ll dig into this further. :slight_smile:

    Kind Regards,

    Michael

  • jtstarke
    • Site Builder, Child of Zeus

    The site has worked properly since I built it 2 or 3 weeks ago. I don’t have any other admins than me, and I have not touched the wp-config file in this install. The last install I had on a different server also mysteriously lost the visibility of the Dashboard for a while and it came back. I will try it tomorrow and get back. For the record. I’m not happy.

  • jtstarke
    • Site Builder, Child of Zeus

    OK, so I have two admin logins, and the one I normally use has always showed the WPMU dash in the past. So I checked with Reveal IDs for IDs, and then out of curiosity logged in with the original Admin login and the Dash appeared. I have checked the wp-config and no such line exists limiting the admin user. Can you explain this to me?

    I was now able to upgrade CoursePress Pro.

  • Michael Bissett
    • Recruit

    Hey @jtstarke, glad to hear that you’re seeing the Dashboard again! :slight_smile:

    Here’s the thing: by default, only the admin that installed the WPMU DEV Dashboard plugin originally can see & manage the plugin options.

    Now, as to why your other admin user was able to see it, without having the define I mentioned in place… that’s a good question, that user shouldn’t have been able to by default. :disappointed:

    However, to ensure that both of your users will always be able to see the Dashboard, you’ll want to place this in your wp-config.php:

    define(‘WPMUDEV_LIMIT_TO_USER’, ‘1, 2’:wink:;

    (replacing 1 & 2 with the IDs for your admin users)

    Hope this helps! :slight_smile:

    Kind Regards,

    Michael