On several occasions, the wpmu dev plugin dashboard does not show up on a site. A support agent just explained this is only shown to the original user that installed and activated the plugin due to security reasons. This might be ok for small sites with just one or two users but in a company with multiple users where the original dev might not be in the company anymore, this quickly becomes a nightmare.
In order to grant support access to your team, we had to jump through different hoops just to access the plugin settings page. I added the constant to wp config with my user id and tried to add other admin users via the dashboard but was told to remove the defined constant. As soon as I removed the constant, my user didnt have access anymore and the ‘grant support’ feature also stopped working for the user agent. This is all very frustrating for the sake of security.
In a case where multiple devs work on a site, it would be much easier and user friendly to restrict the plugin dashboard view to admins and that way, no one has to try tracing who installed the plugin years ago just so they can grant access (the user might have left the company or account deleted).
Would appreciate if this could be revised and admins have access to the settings page without having to jump through so much trouble just for an access page.
