[WPMU DEV Dashboard] Images not loading on our site

Hi, 

We have experienced missing images on our website many times during the past couple of months. The images appear again after refreshing the page a couple of times but this shouldn’t be the case. We simply cannot afford to have missing images when a potential client visits our site. If this won’t be fixed we, unfortunately, need to stop using Smush. 

Could you please check what’s the issue and fix this?

Best,
Mirka

  • Amin Nazemi
    • Staff

    Hi Mirka Tallus

    Hope you are doing well today and sorry to hear you have issues with smush pro.

    As I checked your site didn’t notice any issues at the moment (checked on different browsers) but I can see you are using light-speed cache image optimization that has similar functionality to smush pro so it could be the root cause of your issues since can cause conflicts, you should go to admin area -> lightspeed cache -> image optimization and disable all.
    [attachments are only viewable by logged-in members]

    And once it is done you may clear all caches on your site and test it for a few days.

    Kind Regards
    Amin