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[WPMU DEV Dashboard] No Reports Send out

I have scheduled reports to go out on Monday at 9am last Thursday and they do not seem to have been sent.
Thanks

Tue, 12 Nov 2019 8:56:27
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The Hub
  • Dimitris Kalliris
    • Support Team Lead

    Hello there Mathew Banks

    I checked both your Hub (click the image below to see the animated image)
    [attachments are only viewable by logged-in members]
    and our internal logs that confirm that the report is still being generated (it started at 2019-11-11 09:00:38 UTC-0).

    Keep in mind that Report modules like Security and SEO can require some extended amount of time depending on the size of the website, as the corresponding crawlers should re-check the site and get updated information to include in the Report. So it’s not that the time you’ve set in Hub Reports is the time of sending but rather the time of generating the report, so you may have to re-consider when to trigger this and move it a day or two back, in order for your clients to get the final report on Monday.

    Thank you,
    Dimitris