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[WPMU DEV Dashboard] Option to change default language in your panel for customers

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For example, my website has three language versions: English (EN), Dutch (NL), and German (DE). When users visit your panel from the NL version of my site, I need the default language in your panel to be Dutch (NL). The same should apply for the other languages as well. I believe this can easily be done using a GET parameter in the URL (e.g., ?lang=nl) or something similar. It will be really helpful feature. I hope you will add it soon.

Thu, 3 Oct 2024 11:31:16
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  • Laura Zeballos
    • Staff

    Hi CodiCo

    Hope this message finds you well.

    Your feedback helps us better understand our users’ needs and preferences, guiding us in making informed decisions about the features we introduce or improve upon in our plugins/services.

    Would you let us know if you are using a translate plugin? or are you referring to the Language selected when a user login in from the default WP login page?

    Still, I notified our team about this, they will take a closer look and provide further information. Since they work on very complex issues, getting a reply from them could take longer than usual.

    We will back to this thread once we get an update from them, your patience on this is greatly appreciated.

    Best regards,
    Laura

  • CodiCo
    • New Recruit

    Hi,

    I think it doesn’t matter what are I using, plugin or not.

    In my case, I have custom buttons which link users into your Hub. I have 4 pages on different languages (without plugin, I just created 4 pages where content on different languages) and I need to link custom buttons on that pages with your Hub on different languages. So, if user on page where content on DE language and will click on button, he will go to Hub on DE language. The same for FR, NL, EN.

    I think, the better solution will be some GET parameter that I can point in link for custom button. Example: https://my-website.com/hub?lang=de and when user will click on button, he will go into your hub that will be on DE language.

  • Saurabh Kulkarni
    • Support

    Hello CodiCo

    Hope you’re doing well today!

    Thank you for sharing more information about the setup and how the feature you’ve requested would work.

    Looking at the setup you’ve described, it looks like the feature you are requesting is more for the Whitelabel Hub to be accessible directly in the language that is passed as a locale in the URL.

    Can you please confirm if that is the use case? And I am not missing anything. I am asking this since you mentioned the WPMU DEV Dashboard Plugin.

    Kind Regards,
    Saurabh

  • CodiCo
    • New Recruit

    Hello,

    Yes, that is right. I’m sure that it will be very helpful for your customers because in Europe people talk on 3-4 different languages (FR, DE, NL, EN) and not knows English. This solution will be perfect to decide this problem.

  • Arjay Lazaro
    • Acccounts and Billing - BL

    Hello CodiCo ,

    I trust this message finds you well.

    Thank you for confirming the details about the Whitelabel Hub (The Hub Client). We are gaining tracks when it comes to generally providing translations for the THC plugin here: [THC Translations].

    Once the translation is complete, especially for the target languages as you described, we will revisit your recommendation, rest assured that this aspect is highly regarded. Thank you so much.

    If you have any further questions or concerns, please don’t hesitate to let me know. I’m here to assist you and ensure your satisfaction.

    Warm regards,
    Arjay Lazaro

  • CodiCo
    • New Recruit

    Thank you for your answer!

    How you think, when this feature will be added? I think it is really simple feature and realization will not take too much time. Just need to have URL parameter which will switch language in a Whitelabel Hub.

  • Laura Zeballos
    • Staff

    Hi CodiCo

    Thanks for the update.

    How you think, when this feature will be added? I think it is really simple feature and realization will not take too much time. Just need to have URL parameter which will switch language in a Whitelabel Hub.

    There is a feature to improve how the translations work in the Hub, still, implementing a new feature in our system is not a straightforward task. It requires careful evaluation, planning, and development to ensure that it meets our quality standards as well as the specific needs of our users. We need to consider various factors such as technical feasibility, compatibility, and potential impact on existing functionalities.

    As explained by Arjay our plugins and services require to be translated at 100%, our team also helps with the translations, members, or wordpress.org users as well, most languages are not fully translated.

    Still, you can set a default language for your Hub:

    The improvement mentioned above is for this feature.

    Another thing: will be cool if you will have different currencies for Resellers. For example: euro for resellers from Europe. At this moment I have to use USD because you don’t have another currencies.

    This is a feature request already, still, we can’t provide an ETA about when this will be implemented.

    Let us know if you require additional information.

    Best regards,
    Laura