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WPMU DEV hosting privacy error on domain name

I’m trying to point my main domain to this hosting plan creorinlab.wpmudev.host with a cname as you can see here

https://d.pr/free/i/emZLtU

but I get this error when I try to reach the website

http://take.ms/aRsAg

Sat, 15 Dec 2018 6:22:15
  • Adam
    • Support Gorilla

    Hello Creorin Web Agency

    I hope you're well today and than you for reaching out to us with this issue.

    The site is now running over the new domain, with no SSL errors. The issue here was that the domain was properly configured on your end but wasn't added to the host config.

    Regardless of whichever way you choose to point the domain to your WPMU DEV host (the A record, the CNAME or the combination of those), the domain still has to be added to the host. This is necessary so the server "would know what to do with the incoming traffic" and so the valid SSL certificate could be generated.

    To add the domain, you need to go to your hosting panel, select the site and then use "Add domain" button in the "Domains" section. Once it's added, look at the indicators (initially gray) in DNS and SSL columns – you might need to wait a moment until they both turn green which means that the DNS is setup and the SSL certificate is created. There's also a "check status" option so you could check that from time to time.

    [attachments are only viewable by logged-in members]

    That's just an explanation though as I already did this for you and the site's working without SSL errors.

    One other thing that you might want to do – but that's up to your decision – would be to set that new domain as a primary one. This can also be done on the same page ("Domains" section) of the WPMU DEV Hosting panel in The Hub.

    Best regards,

    Adam